Dimension 1: Products & services

The first part of the assessment covers the dimension Products and services. This dimension consists of five elements and for each element there will be a statement. The elements in this dimension are based on the universal score, a tool by Idean. Choose 1 - 5 for each statement based on what best fits your organisation's products and services. You are encouraged to score all statements but this is not required to complete the assessment.
Statement 1.1
Our products and services are designed for mental wellbeing
Supportive information
- The user has controll over the journey
- It is easy to fix mistakes
- Instructions are clear
- The products and/or services don’t create urgency
- Overlooked - This element has no priority
- Considered - This element is being discussed
- Started - Action around this element has started
- Structured - A plan is formulated around this element and actions are aligned.
- Integrated - Actions around this element are coordinated routines and accountability has been established.
- I don’t know/not applicable
Statement 1.2
Our products and services are designed for belonging.
Supportive information
- There is diverse representation in imagery
- The used language is clear to all
- Cultural considerations are taking into account
- Information sensitivity is taken into account
- Overlooked - This element has no priority
- Considered - This element is being discussed
- Started - Action around this element has started
- Structured - A plan is formulated around this element and actions are aligned.
- Integrated - Actions around this element are coordinated routines and accountability has been established.
- I don’t know/not applicable